"This device has been disabled by your organization" Error Code: 135011

Q. When signing in to Microsoft 365 Copilot, an error appears saying, "Your organization has disabled this device. To fix this, contact system administrator and provide the error code 135011." and I am unable to sign in.
 

A. This device has been disabled for sign-in.

Please disconnect your THERS account from "Work or school access" by following the steps below.

1. Press the Windows key.
2. Select "Settings" (gear icon).
3. Select "Accounts".
4. Select "Access work or school".
   1. Disconnect your THERS account
      *No need to reconnect.
5. Restart the device.

If the above steps do not resolve your issue or if you are using an Intune-managed device (Gifu University administrative staff), please contact us through the following inquiry form, providing your THERS account and device name (computer name).

・THERS Account Help CenterContact Forms

To check your computer name, please follow the steps below.

1. Open the Start menu.
2. Open Settings from the Start menu.
3. Click System. Scroll down and select About. 
4. Under Device specifications, look for Device name.