Q. How can I check quarantined emails that are not being delivered to a shared mailbox (e.g., @t.thers.ac.jp, @t.gifu-u.ac.jp, @t.mail.nagoya-u.ac.jp)?
A. Refer to the steps below to check.
- Access the Quarantine(https://security.microsoft.com/quarantine).
*At the time of access, the quarantine email list displayed corresponds to your own THERS email address (e.g., tokai.taro.x9@mail.f.thers.ac.jp, @s.gifu-u.ac.jp, @s.mail.nagoya-u.ac.jp, @mail.a.thers.ac.jp). - Click “Filter” displayed on the right side of the screen.
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Specify the shared mailbox address (e.g., @t.mail.nagoya-u.ac.jp, @t.gifu-u.ac.jp, @t.thers.ac.jp) in "Recipient address", then click "Apply."
*The filter setting will switch the view to display the quarantine email list for the shared mailbox.
For instructions on how to handle quarantined emails, please refer to the article below.
Reference: How to Check Quarantined Emails