Q. Could you tell me how to add a mail profile in Outlook?
A. To add a mail profile in the Outlook desktop app for Windows, please follow the steps below.
- Hold down the Shift key while opening Outlook.
If Outlook is already running, close it first before performing this action.
*Keep holding down the Shift key until Outlook has fully launched.
- Click "Options".
- Click "New...".
- Enter any desired profile name (e.g., "meidai" ) and click "OK" to continue.
- Enter your THERS email address (e.g., tokai.taro.x9@mail.f.thers.ac.jp, @s.gifu-u.ac.jp, @s.mail.nagoya-u.ac.jp, or @mail.a.thers.ac.jp) in the Email Address field, then click "Connect".
- When the Sign-in screen appears, enter your THERS account (e.g., ab.12c.3456@f.thers.ac.jp, @s.thers.ac.jp, or @a.thers.ac.jp), then click "Next".
- Enter the password for your THERS account, then click "Sign in".
- The multi-factor authentication request was approved using Microsoft Authenticator to complete the sign-in process.
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When the screen asking "Sign in to all apps, websites, and services on this device?" appears, click "No, this app only".
*If "Yes" was selected by mistake, please refer to the following article.
Reference: When trying to use Teams, the message "Error code: 80180014" is displayed.
- Once the account has been successfully added, select "Done" to complete the process.
Send a test email to your THERS email address and confirm that it is received successfully.