Microsoft 365 in General
- 【Handover during personnel transfer】 Procedures for taking over a PC from a predecessor or to a successor.
- How to Use Microsoft 365 Apps.
- How to sign out of Microsoft 365 on all devices.
- Remove the previous user's account information from the "Product Information" section in the Office app.
- How to check your Office product name.
- When opening Word on Mac, the error "View only" appears.
Teams
- We keep receiving repeated notifications in Teams that the team’s expiration date is approaching.
- How to check storage capacity in Teams (SharePoint)
- How to uninstall Microsoft Teams.
- How to Clear the Teams Cache.
- Sometimes the latest messages in Teams are not loaded.
- How can I allow external users to participate in the chat during a Teams meeting?
Outlook
- How to switch from the new Outlook back to the classic Outlook.
- How to check THERS mail storage usage.
- When the Outlook desktop app is started, the error message "Cannot start Microsoft Outlook." appears and the application fails to open.
- How to send and receive THERS email using the Outlook app on a smartphone.
- Can I share my Outlook calendar with temporary staff?
- Received emails in Outlook appear garbled.
OneDrive・SharePoint
- Why didn't my OneDrive storage decrease after I deleted files?
- In Teams chat, I received a file but it says "You need permission to access this item" and I cannot open it.
- What is the "Microsoft Teams Chat Files" folder that OneDrive automatically creates?
- [For Students] How to Use OneDrive and SharePoint.
- How to download files from OneDrive.
- [For Faculty and staff] How to Use OneDrive and SharePoint.
App Installation
- How to create a Windows local account.
- Using Microsoft 365 Copilot on a shared PC.
- How to Launch the Microsoft 365 Copilot Desktop and Web Apps.
- Can't install Office apps from the Microsoft 365 Copilot Home.
- What should I do with the Microsoft 365 Copilot app installed on my work PC when I transfer to a different position?
- Can I download organization-licensed Office apps before my THERS account is issued?